Privacy Policy

VaultPay NG Privacy Policy

Last Updated: 19th December, 2023.

Thank you for choosing VaultPay NG. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using VaultPay NG, you consent to the practices described in this policy.

1. Information We Collect:

a. Personal Information:

  • When you create an account, we collect information such as your name, email address, phone number, and other details necessary for account setup.
  • To facilitate transactions, we may collect financial information, including bank account details and transaction history.

b. Usage Information:

  • We collect data on how you interact with our platform, including pages visited, features used, and other usage patterns.

c. Device Information:

  • Information about the device you use to access VaultPay NG, including device type, operating system, and browser type.

2. How We Use Your Information:

a. Transaction Processing:

  • To process transactions and provide the services you request.

b. Account Management:

  • To manage your account, including account verification, password recovery, and communication regarding your account status.

c. Customer Support:

  • To respond to your inquiries and provide customer support.

d. Improving Services:

  • To analyze usage patterns and enhance the functionality and user experience of VaultPay NG.

3. Information Sharing:

a. Third-Party Service Providers:

  • We may share information with third-party service providers to facilitate transactions, provide customer support, and improve our services.

b. Legal Compliance:

  • We may disclose information in response to legal requests or to comply with applicable laws and regulations.

4. Security Measures:

a. Data Security:

  • We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

b. Secure Transactions:

  • Financial transactions are secured using encryption technology to ensure the confidentiality of sensitive information.

5. Cookies and Tracking:

a. Cookies:

  • We use cookies to enhance your browsing experience and collect data on how you interact with our platform.

b. Third-Party Analytics:

  • We may use third-party analytics tools to analyze usage patterns and improve our services.

6. Your Choices:

a. Account Information:

  • You can review and update your account information through the VaultPay NG platform.

b. Communication Preferences:

  • You can manage your communication preferences, including marketing communications, through your account settings.

7. Changes to Privacy Policy:

a. Notification:

  • Users will be notified of any changes to this Privacy Policy, and the updated policy will be posted on our platform.

8. Contact Information:

If you have questions or concerns about this Privacy Policy, please contact us at support@vaultpay.ng.

Thank you for choosing VaultPay NG. Your privacy and security are important to us.

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